Effective date: October 1, 2026
Welcome to Samsung Appliance Repair & Services. These Terms & Conditions ("Terms") govern your use of our website www.samsungappliancerepairandservices.help and our appliance repair and maintenance services.
By accessing or using our Site and services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
We provide repair, installation, and maintenance services for home appliances including refrigerators, washing machines, televisions, water purifiers, and air conditioners.
Service availability may vary by location, and all bookings are subject to confirmation.
When you book a service, you agree to provide accurate details (name, address, phone number, appliance information).
Appointments are scheduled based on technician availability. We may contact you to confirm, reschedule, or update appointment details.
A visiting charge of ₹449 applies for every service visit. This charge covers technician doorstep inspection and fault diagnosis, and is separate from any repair or spare parts cost.
Service charges must be paid as per the agreed rate at the time of booking or upon completion of service.
Prices may vary depending on spare parts, labor, or additional work required. Online payments, where available, are processed securely by third-party payment providers.
We offer a 90-day replacement warranty on repairs and parts. If a product is not in good working order within this period, we will replace it. No visiting charge applies for a service visit made under this warranty.
Warranty does not cover damages caused by misuse, negligence, natural wear and tear, or unauthorized repairs by third parties.
Customers are responsible for ensuring safe access to the appliance and maintaining a safe working environment for technicians.
Appliances must be in a condition suitable for repair, and customers must disclose any prior modifications or damage.
While we strive for the highest service quality, Samsung Appliance Repair & Services is not liable for indirect damages, delays, or issues outside our control (such as defective parts, power outages, or user negligence).
Our liability is limited to the amount paid for the specific service.
You may cancel or reschedule a service by notifying us in advance. Last-minute cancellations may be subject to a cancellation fee.
Refunds, if applicable, will be processed according to our refund policy.
All content on this Site, including logos, text, and images, is the property of Samsung Appliance Repair & Services and cannot be used without prior written consent.
We may update these Terms from time to time. Any changes will be posted on this page with a revised effective date.
Continued use of our services constitutes acceptance of the updated Terms.
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Bangalore, India.
If you have questions about these Terms & Conditions, please contact us: